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GUITAR OUTLET IN SYRACUSE, NY
Monday – Saturday: 10AM to 9:30PM
Sunday: 11AM to 6PM
We are located in the Destiny USA Shopping Center on the 2nd Level, in the expansion, next to Wilson’s Leathers and across from Eddie Bauer.
1 Destiny USA Drive
Syracuse, NY 13204
Why Buy Your Instrument From Us?
At the end of the day, it isn't just about making the sale, it's about our customers being happy with their purchase. We first opened our doors in 1976 as a small, independent music store. We are proud of our shop and the solid reputation we have built over the past 40 years and our promise to our customers is simple: we stand by our products and our service. Whether you are shopping for a beginner guitar or searching for the guitar of your dreams, we are here to help you find exactly what you’re looking for.
Our Promise To You
You Will Receive A Quality Instrument That Is Ready To Play
Every guitar and instrument that we sell receives a full inspection, tuning, and setup before we send it out the door. We aren't a big national chain or internet retailer that has hundreds of the same guitars stacked in a warehouse that haven't seen the light of day in who knows how long. We keep limited quantities of each product on hand, which means you are receiving a guitar that was recently received direct from the factory, has been inspected for flaws, and is properly tuned and adjusted so that it's ready to play right out of the box.
You'll Get The Best Price
We may be a small, independent operation, but we compete with the big boys when it comes to price. Compared to what you will find in other stores or anywhere else on the Internet, our guitars and instruments are priced the same or lower.
If you find a better price, let us know and we'll match or beat it.
We'll Make Sure You're Happy
Plain and simple, we want you to be completely satisfied with your purchase. If you are unhappy with any items that you buy in our store or online, simply let us know. We want to make it right!
We'll Handle Your Warranty
Instruments rarely need Factory Warranty Service, but when they do, it can be an extremely frustrating process for the customer. By dealing directly with manufacturers on your behalf, we can expedite warranty claims and often get manufacturers to make accommodations they wouldn't normally extend to end-consumers. Many retailers won't do this, but if you bought an instrument from us that turns out to have a defect or other problem, you better believe we have your back.